Frequently asked questions
The most important questions at a glance. Can't find yours? Drop us a message.
Signing up
How do I sign up?
You start by creating a profile on our website. You share who you are, upload a few photos and fill in a short questionnaire. It takes about five minutes and you can pause at any time and finish later.
Is signing up free?
Yes, signing up and getting matched is completely free. You only pay a one-time contribution once you have a match and want to plan the date. That way you can explore Duivendates without any commitment.
What information do I need?
You need an email address, a few recent photos and your social media. You also fill in a short questionnaire about who you are and what you're looking for. We don't ask for your life story — just enough to get a good picture.
How does identity verification work?
We verify your identity to create a safe environment. We do this through a short verification process that takes about two minutes. Your data is handled confidentially and never shared with other users.
Matching
How is my match found?
Our team reads your profile carefully and looks at more than just interests. We pay attention to rhythm, energy and whether two people will be curious about each other. No algorithm deciding — a person thinking.
How long until I get a match?
On average five working days, but it depends on your profile and availability. We'd rather take a bit more time to find a good match than rush things. You'll receive a message as soon as we've found someone.
Can I decline a match?
Absolutely. You're not committed to anything. If a match doesn't feel right, let us know and we'll keep looking. We think it's more important that it feels right than that it happens fast.
The date
Who plans the date?
We help with the planning. Once you both say yes to the match, we coordinate a suitable time and a nice location. You just need to show up.
What does a date cost?
There is a one-time contribution for the planning and organisation of your date. You'll see the exact cost before you agree. We're transparent — no hidden fees or subscriptions.
What if the date doesn't happen?
Sometimes finding a date that works for both doesn't pan out, or someone changes their mind. That's completely fine. We'll look for a new moment or a new match, at no extra cost.
Privacy
Who can see my profile?
Only our matchmaking team sees your full profile. Your match receives a limited introduction — enough to spark curiosity, but not everything. Your data is never displayed publicly.
How is my data protected?
We take privacy seriously. Your data is stored encrypted and we never share it with third parties. You can delete your profile and have all your data erased at any time.
Didn't find what you were looking for?
Send us a message at support@duivendates.nl and we'll help you out.
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