Privacy Policy

1. Who we are

Duivendates is a service by Tortelen. We are responsible for processing your personal data as described in this privacy policy. For questions, contact us at privacy@duivendates.nl.

2. What data we collect

We only collect data necessary to provide our service:

• Name, email address and phone number
• Profile information you provide (photos, preferences, interests)
• Identity verification data (processed by our verification partner)
• Payment information (processed by our payment provider Mollie)
• Technical data (IP address, browser type, device information)

3. How we use your data

• Finding and suggesting suitable matches
• Planning and organising dates
• Processing payments
• Verifying your identity for a safe environment
• Improving our service
• Sending messages about your match or date

4. Sharing with third parties

We only share your data with parties necessary for our service: our payment provider (Mollie), identity verification partner (Signicat), and email provider (Resend). We never sell your data to third parties.

5. Security

We take the protection of your data seriously. All data is stored and transmitted encrypted. Access to personal data is restricted to authorised personnel.

6. Your rights

Under the GDPR you have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

Contact privacy@duivendates.nl to exercise your rights.

7. Retention period

We retain your data as long as your account is active. If you delete your account, your personal data will be erased within 30 days, unless legal retention obligations apply.

8. Cookies

Our website only uses essential cookies for the operation of the site. We do not use tracking cookies or advertising cookies.

9. Changes

We may update this privacy policy from time to time. For significant changes, we will inform you by email or via a notice on our website.

10. Contact

Questions or comments about this privacy policy? Contact us at privacy@duivendates.nl.